FAQs
American Carpet Distributors
Do you offer any warranties?
American Carpet Distributors stands behind our products and services with comprehensive warranties. The coverage terms and length depend on the specific carpet type or service you choose. We maintain high standards for both workmanship and materials. To learn more about warranty coverage details, contact our customer service team or speak with your sales representative.What types of flooring do you offer?
American Carpet Distributors carries a wide range of carpet products and professional services. Our showroom features numerous carpet styles, materials, and brand names designed to meet different preferences and price points. We deliver expert carpet installation and provide personalized consultations to help customers choose the right flooring solutions for their unique needs and environments.Do you move the furniture for free?
Yes, we provide complimentary furniture moving services to ensure a seamless installation experience.How much is the cost of a new carpet installation in Chicago?
The cost of carpet installation depends on several factors, including the carpet style you select, total square footage, carpet padding quality, room configuration, furniture moving needs, and whether stairs are involved. American Carpet Distributors provides warehouse-direct pricing and complimentary in-home estimates to help homeowners and business owners identify quality flooring solutions within their budgets.What types of carpet do you provide?
We stock an extensive selection of carpet styles, including plush carpet, Berber carpet, frieze carpet, loop carpet, cut pile carpet, commercial carpet, patterned carpet, pet-friendly carpet, and stain-resistant carpet. Our inventory features products from respected manufacturers such as Shaw, Mohawk, Masland, Dixie, and Anderson Tuftex.Do you offer free carpet estimates?
Yes—we provide free in-home and business flooring estimates across Chicago and the North Shore suburbs. Our professionals measure your space, review available flooring options with you, and deliver accurate pricing without pressure or sales tactics.Can I shop for carpet in the comfort of my home?
Yes. Our shop-at-home service brings carpet samples directly to your residence or workplace. This allows you to evaluate colors, textures, and styles in your actual lighting environment before committing to a purchase.How long do you install carpet?
Most residential carpet installations are finished within one day. Larger homes, commercial properties, custom installations, and projects that include stairs may take longer to complete.Do you provide next-day carpet installation?
Yes. Next-day installation can be arranged for in-stock carpet products, subject to availability and your schedule.What areas do you serve?
We serve the Chicago area and nearby communities, including Park Ridge, Glenview, Skokie, Morton Grove, Wilmette, Evanston, Northbrook, Niles, Des Plaines, Arlington Heights, Mount Prospect, Chicago's North Shore, and northwest suburbs.











