When I started looking into new carpeting for my home, I decided to get 3 quotes. One quote was Luna – the guy gave me 3 quotes before he even left my home and then told me that his manager would call me the next day and give me a lower price, which she did. What’s the point? I just want one honest quote and I want to pick my own carpet. And, why does Luna think it’s ok to only show 4 squares as my only options? Luna was not “the one”.
Next I met with Home Carpet One, which came highly recommended. The measurer was early, which was nice and their showroom was great. I selected some carpets and asked for a quote. The sales team dropped the ball. Nobody ever called me back. I had to call and ask where my estimate was. Really? Done and done.
My hopes weren’t very high for American Carpet Distributors, but Larry proved that his company is truly different. He conducted the measuring, set aside several carpet options for me to come and look at and gave me one honest, reasonable quote (in line with the others, but I didn’t have to jump through hoops or play games to get it). My carpet was installed on a Saturday, which was very convenient, too.
I had one issue with a seam, but Larry came out and personally looked over the stretching and reseaming. While it’s not perfect (I’m told berbers most often are not), it’s 110% better than what I had. I would recommend (and have recommended) Larry and his company to others.